The Ballochmyle Medical Group - News

  • 18 May 2020

    District Nurse Permanent Change of Telephone Number

    From 25th May 2020 the District Nursing Service will have a new, permanent contact number. The number is 01563 826523. Please ensure when leaving any voicemails that the name, address, village and contact details are left to allow a timeous ...

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  • 2 Apr 2020


    Due to the immense pressure currently on our local Pharmacies they will require 7 days to dispense your prescription. Please avoid early ordering of your medication. Thank you for your patience and understanding at this time.

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  • 25 Mar 2020

    Rescue Packs

    These will only be issued if patients have had them in the recent past. Steroids will not be indicated for everyone if they were to become unwell, this would be on a case by case discussion at that time. Please do not request these or inhalers unless you have been prescribed these in the recent past. Many thank. Thank you for your co-operation at this time.

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  • 25 Mar 2020

    Coronavirus (COVID-19) Community Clinical Hub

    Coronavirus (COVID-19) Community Clinical Hub If you think you, or someone you care for, may have Coronavirus (COVID-19) related symptoms and you need to speak to someone, you should now call NHS 24 (111). NHS 24 are now the first point of contact, please do not contact your local GP. NHS 24 will assess your call and offer suitable self-care advice if appropriate. If it is felt you require to speak to a clinician, you will be referred to your local community clinical hub for a clinical assessment by telephone. The community clinical hub is staffed with clinicians and professionals from across Ayrshire and Arran who will provide specialised COVID-19 advice. If you need to be seen, the community clinical hub will liaise with your General Practice for follow up treatment. The local community clinical hub provides a dedicated COVID-19 service supporting the people in our communities. If you wish any information on COVID-19, please visit If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.

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  • 17 Mar 2020

    Prescription Collection

    Due to the current Coronavirus outbreak ALL prescritions normally collected from the surgery will now be sent to your local pharmacy for collection until further notice. Thank you for your patience at this time.

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  • 16 Mar 2020

    Coronavirus Update

    Please be patient with us during this time, we are trying to take precautions for patient safety.   Prescriptions can still be collected from the surgery as we are directing patients to the side window for this.   All appointments, ...

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  • 12 Mar 2020
  • 28 Feb 2020

    Practice Policy for Managing Lost or Stolen Medication with Potential for Abuse

    All prescriptions and medications are patient’s own responsibility. It is an individual’s responsibility to keep medications safe and manage these appropriately. This is with particular reference to medications where there is potential for abuse. Therefore as a practice, we have decided that we will not replace or re-issue medications where there is potential for abuse under any circumstances. We have also decided that if an individual runs out of aforementioned medications prior to them being due then we will not issue the next prescription early under any circumstances. Patients should be aware that due to the nature of these medications then they would be at risk of withdrawal symptoms and that this is not an indication for the practice to issue prescriptions early or replace prescriptions. If a patient attempts to seek medication early or replacement medication on more than one occasion then the practice will start to reduce and stop these medications in accordance to local reduction guidance.

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  • 26 Feb 2020

    Coronavirus (COVID-19)

    Coronavirus (COVID-19) For information and advice, please see link below:-

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  • 17 Dec 2019

    Change to Telephone Prescription Requests

    As from Thursday, 19 December 2019, telephone requests for repeat prescriptions will be left on our answering machine.

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Maureen Leggat